Welcome to Coupe Health Support

For any questions related to your Coupe Health plan and benefits, you can contact us at (TTY:711):

Para cualquier pregunta relacionada con su plan Coupe Health y sus beneficios, puede ponerse en contacto con nosotros:



For questions on Coupe Health plan features, such as:

  • How to find a doctor
  • How to pay your statement
  • How to look up the cost of a medication

Please contact us at (TTY:711):



If you need any assistance with the Coupe Health member portal (supported by Virgin Pulse), such as:

  • Registration or Login help
  • Changing your preferred email address for the Virgin Pulse platform
  • How to connect an activity tracking device or manually log steps and other stats
  • How to join or create a Challenge, participate in a Journey, or schedule a Coaching call

Please click the link below to visit the Virgin Pulse Support page for self-help articles or to ask a question:

VirginPulse Zendesk Support

Or you can contact Virgin Pulse Support directly at:



To learn more about Coupe Health, please click the links below to read through our frequently asked questions and how-to guides.

Coupe Health FAQs

How To Access Coupe Health Member Portal & Health Valet (App)

How To Access Coupe Health Member Portal & Health Valet (Desktop)